• Use more than one word
• Using more than one word helps narrow down the search criteria.
• Be specific
• Use specific words as opposed to general ones. For example, a search for "Ferrari" will get you closer results than a search for "sports cars."
• Try a Search Entire Shop

• Easy online access to order tracking and history
• Ability to sign up for exclusive shop.cmt.com offers
• Quick checkout next time

1. After placing the all items you want in your shopping cart, continue by clicking the Proceed to Checkout button.
2. Under the New Customers section, enter your e-mail address.
3. Create and confirm your Password. Click the Continue Checkout button.
4. Enter your shipping information. Click the Continue button.
5. Enter your credit or debit card information. Confirm whether your Billing Address is the same as your Shipping Address. If not, enter your billing information. Click the Continue button.
6. Review your Shipping and Billing Addresses, Shipping Methods, and Payment Method. If you need to change anything, click the Change button to update.
7. Review your Order Summary and details.
8. Click the Add button to enter any promotional discounts.
9. Finalize your order by clicking the Place Your Order button.
10. Print the Checkout Page for your records.

1. Select Sign In > Forgot your Password?
2. Enter your e-mail address and click the Continue button.
3. An e-mail will be sent to you with your password.

1. Select Account > Change your email address
2. Enter your new e-mail address.
3. Confirm your new e-mail address by re-entering it.
4. Click the Change button to update.

1. After placing the all items you want in your shopping cart, continue by clicking the Proceed to Checkout button.
2. Under the New Customers section, enter your e-mail address.
3. Create and confirm your Password. Click the Continue Checkout button.
4. Enter your shipping information. Click the Continue button.
5. Enter your credit or debit card information. Confirm whether your Billing Address is the same as your Shipping Address. If not, enter your billing information. Click the Continue button.
6. Review your Shipping and Billing Addresses, Shipping Methods, and Payment Method. If you need to change anything, click the Change button to update.
7. Review your Order Summary and details.
8. Click the Add button to enter any promotional discounts.
9. Finalize your order by clicking the Place Your Order button.
10. Print the Checkout Page for your records.

1. After placing the all items you want in your shopping cart, continue by clicking the Proceed to Checkout button.
2. Under the New Customers section, enter your e-mail address.
3. Create and confirm your Password. Click the Continue Checkout button.
4. Enter your shipping information. Click the Continue button.
5. Enter your credit or debit card information. Confirm whether your Billing Address is the same as your Shipping Address. If not, enter your billing information. Click the Continue button.
6. Review your Shipping and Billing Addresses, Shipping Methods, and Payment Method. If you need to change anything, click the Change button to update.
7. Review your Order Summary and details.
8. Click the Add button to enter any promotional discounts.
9. Finalize your order by clicking the Place Your Order button.
10. Print the Checkout Page for your records.

1. Simply put the items you want in your shopping cart.
2. Continue through our secure checkout until you are at the Final Order Review screen.
3. Click the Add button to enter any promotional discounts.
4. The amount of the promotional/coupon code will be subtracted from your total purchase (not including shipping and applicable sales tax).

• Since each promotional/coupon code is different, be sure to read all of the Terms and Conditions for that specific offer.
• Promotional/Coupon Codes are good toward one purchase per customer only and cannot be combined with other offers.
• Any amounts not redeemed in the applicable purchase will be forfeited.
• Promotional/Coupon Codes are redeemable at the shop.cmt.com only.
• Promotional/Coupon Codes are not valid toward the purchase of Gift Cards.
• Promotional/Coupon Codes are not for resale nor redeemable for cash.
• Some offers are available to new customers only.
• A minimum purchase, excluding shipping and sales tax, may be required to use the promotional/coupon code.
• Most offers are available for a limited time only and must be used before the expiration date specified in the offer.
• Promotional/Coupon Codes cannot be redeemed towards previous purchases.
• If merchandise was purchased with a Promotional/Coupon Code and subsequently returned, you will be issued a credit at the promotional price and, if the Promotional/Coupon Code has expired, it cannot then be applied to a replacement or future order. If you return a gift that was purchased with a Promotional/Coupon Code and the Promotional/Coupon Code has expired, you cannot apply the expired Promotional/Coupon Code to a replacement or future order.
• We reserve the right to extend or cancel a promotional offer at any time.
• We reserve the right to change these Terms and Conditions from time to time in our discretion.

• Order must be at least , excluding sales tax and shipping charges, for eligible merchandise.
• If eligible merchandise is cancelled from your order, bringing your total of eligible merchandise to less than , your order becomes ineligible for FREE SHIPPING.
• Certain merchandise is excluded from the FREE SHIPPING promotion as stated on the product details page.
• If you qualify for FREE SHIPPING but your order also contains one or more ineligible items, you may be charged shipping fees for the ineligible items.
• FREE SHIPPING is currently limited to ?In Stock? items only.
• FREE SHIPPING promotion is applicable to Budget Shipping only.
• FREE SHIPPING is not available for international orders or shipments to Alaska or Hawaii.
• FREE SHIPPING may not be combined with other promotional offers or discounts or applied to previous orders.
• We reserve the right to continue or cancel any FREE SHIPPING promotion at any time.
• We reserve the right to change these Terms and Conditions from time to time in our discretion.

To check the shipping status of your order, just log in to your account. Orders placed after 12 p.m. EST will be shipped the following business day. Sorry, but we don't ship on Saturday, Sunday or holidays, so please allow an additional 24 to 48 hours for these orders.  Please be advised that Media Mail service does not have a tracking number affixed to it.  Media Mail is the most affordable means of shipment.  However, it is also the slowest.  Please allow up to 6 weeks delivery time.

Please read these explanations of shipping times according to stock availability:
Usually ships in 24-48 Hours: The item is in stock and will usually leave our warehouse in 24 hours after your order is placed during normal business hours.
Usually Ships in 2 - 3 Days: This product will usually leave our warehouse 2 to 3 days after your order is placed during normal business hours.
Usually Ships in 3 - 5 Days: This product will usually leave our warehouse 3 to 5 days after your order is placed during normal business hours.
Usually Ships in 1 - 2 Weeks: This product will usually leave our warehouse 1 to 2 weeks after your order is placed during normal business hours.
Usually Ships 2 to 3 Weeks: This product will usually leave our warehouse 2 to 3 weeks after your order is placed during normal business hours.
Usually Ships in 2 - 4 Weeks: This product will usually leave our warehouse 2 to 4 weeks after your order is placed during normal business hours.
Back Order: This product is not currently in stock at any of our warehouse locations. We have ordered the product from our supplier, but have not received a date yet as to when we will receive this product. We will update you on the status of your order via e-mail.
On Order: This product is not currently in stock. We have ordered the product from our supplier and will ship your item as soon as possible. We will update you on the status of your order via e-mail.
Pre-Order: This product has not yet been released from the publisher, studio or manufacturer, but we are currently taking preorders for it. We will ship you your order as soon as it is available.
Currently Unavailable: This product is currently unavailable from the manufacturer. We are not accepting orders for it at this time. Please check our web site for future availability.
If you order items with different stock availability - for example, an in-stock item along with a pre-ordered item - each item will ship as soon as it's ready.

Kindly make note of the following:

·          Please ensure to always review your Final Order Review page since this page will specify how your order will be shipped.  You have the option to change and select the type of service you prefer before finalizing your order.

·          Please be advised that changes to your order cannot be made once you have finalized your purchase.

·          To ensure that your item is shipped according to your preferred shipping method; kindly remember to actively select the shipping method you desire before finalizing your purchase.

The following are services we offer for some if not all items:

·          Overnight Delivery:  UPS Same Day Service.  Tracking number is affixed to package.

·          2^nd Day Delivery:  Depending on the time and date your order is placed, UPS will deliver on the second business day by 10:30 a.m. or 12:00 noon to most commercial destinations.  Tracking number is affixed to package.

·          3^rd Day Delivery:  Depending on the time and date your order is placed, UPS will deliver by the end of the third business day.  Tracking number is affixed to package.

·          Priority Mail:  USPS will deliver packages within 2 to 3 days. 

Please ensure to make note of the information below regarding USPS Media Mail and UPS Mail Innovations:

Items being shipped USPS Media Mail and UPS Mail Innovations will be classified and documented as Ground on your Order Review page and on your Order Notification Notices.  Please bear in mind that the services stated below do not have tracking information affixed. 

Brief descriptions and appropriate links are provided for your convenience: 

USPS Media Mail:  Please be advised that Media Mail parcels/packages do not have tracking information affixed to it.  This service is mostly used for CDs, DVDs, and Books.  Media Mail is the most affordable means of shipment.  Yet, it is also the slowest.  Please allow up to 6 weeks delivery time.  For more information on USPS Media Mail; please click on the following link:  http://www.usps.com/all/shippingandmailing/groundpackages.htm

To contact USPS via phone:  http://c001-iq-prod.responseondemand.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view()=c[c_callus]

If applicable:

To track and confirm packages mailed via USPS:  http://www.usps.com/shipping/trackandconfirm.htm?from=global&page=0035trackandconfirm

UPS Media Innovations - UPS Mail Innovations inducts your mail piece into the U.S. Postal Service within 48 hours of processing. The U.S. Postal Service will then deliver the mail piece within three to five days, on average.  Kindly note that we do not offer delivery confirmation or affix tracking numbers to parcels being shipped via Media Innovations.  For more information on UPS Media Innovations; please click on the following link:  http://www.upsmailinnovations.com/services/domestic_mail.html

To contact UPS, kindly click on the following link:  http://www.ups.com/content/us/en/contact/index.html?WT.svl=Footer

If applicable:

To track and confirm packages mailed via UPS service:  http://ups.com/?Site=Corporate&cookie=us_en_home&setCookie=yes

Holiday Shipping Guide:

In order to ensure that your gifts arrive on time, orders must be placed by the following dates below, according to the type of shipping method selected.  Please make note of the following:

If selecting USPS Media Mail or UPS Mail Innovations; order must be placed by 12/6
If selecting UPS 3^rd Day Delivery; order must be placed by 12/14
If selecting UPS 2^nd Day Delivery; order must be placed by 12/17
If selecting UPS Next Day Delivery; order must be placed by 12/18

Kindly note that our shop will not ship on the following dates:

Thanksgiving Day, Black Friday, and Christmas Day

For further information regarding order fulfillment, shipping timeframes, etc.  Please review applicable sections of our FAQs. 

Holiday Ours of Operation:

Monday – Friday 9am – 9pm, EST/excluding all major holidays.

Early holiday closure on 12/24/07.  Our customer service center will be opened from 9am – 5pm EST. 

Thank You and Happy Holidays!

Please allow 7 - 10 business days for your items to arrive, if shipped via ground, priority or expedited shipping methods. For items shipped via the United States Postal Service Media Mail, please allow up to 6 weeks for your items to arrive.

To check the status and track your order, follow the steps below.

1. Log into your account (or click Order Status on the Shop home page.)
2. Click Track your shipments.

3. Click on an order, and you can review a detailed list of each item ordered and its status.
Please note that Open indicates that your order has gone to the supplier for processing. Please allow 3-5 business days from your order date for the status of your order to update.

Please also note that orders containing more than one item may be shipped from different warehouses and, therefore, arrive at different times.

Expedited shipping alternatives (such as Overnight) are available from the time the warehouse receives the order (subject to product availability). These shipping alternatives do not guarantee expedited shipping from your order date.

We appreciate your recent order. Unfortunately, the item ordered is currently out of stock. We have placed this item on back order and expect it to become available for shipment within 30 days. We will ship the item when it becomes available.

Should item not be available after 30 days, your account will be fully credited.  Please allow order to be updated within 10 business days thereafter.

In the event that you wish to cancel your order, carefully review our cancellation instructions below:

Note: Cancellations are never guaranteed since most orders are quickly sent to suppliers electronically.

Further note that once an order has gone to the supplier for shipment, it cannot be changed or canceled.

1. Log into your account
2. Under View Orders, click Cancel Items or Orders.

3. Click on the Order # to process a cancellation request.
4. Click on Cancel Unshipped Items.

5. Review the item(s) available for cancel request and choose a Reason for the cancel request by highlighting the appropriate information from the drop down box.
6. Enter a Comment if necessary.

7. Click the Continue button to submit the cancellation request. Results of this request may be viewed by logging into your account. Results are displayed in the Status column and may take up to 7 business days to update.

Please Note: Cancellation of item(s) may change or void promotional/coupon discounts currently appearing on your order.

1. Log into your account
2. Under View Orders, click Cancel Items or Orders.
3. Click on the Order # to process a cancellation request.
4. Click on Cancel Unshipped Items.
5. Review the item(s) available for cancel request and choose a Reason for the cancel request by highlighting the appropriate information from the drop down box.
6. Enter a Comment if necessary.
7. Click the Continue button to submit the cancellation request.

1. Request a Return Authorization Number (RA #) for an item by logging into your account on the Comedy Central Shop.
2. Under Your Account, click Return Items. Select the appropriate order number you wish to return.
   Note: Returns will not be accepted without a RA number. RA numbers will expire after 10 days, and the item will not be accepted if it is returned after that timeframe.
3. Click on Return this item for the item you wish to return.
4. Enter a Reason for the return and the Condition of the item. Enter a Comment (if necessary).
5. Click the Continue button to receive your Return Authorization Number (RA #).
6. An email will be sent to you with your Return Authorization Number (RA #) and additional instructions on returning the item(s).
7. Place the item(s) you wish to return in the original box that your item(s) was shipped in, ALONG WITH A COPY OF YOUR ORIGINAL PACKING SLIP.
   Note: If you are returning multiple items, be sure to place the items with the same return address in the same box. If you are returning two items with two different return addresses, you must return each item in separate boxes to the correct address.
8. Affix the mailing label(s) from your ORIGINAL PACKING SLIP with the RA number(s) over the original label on the box. Please do not write directly on the manufacturer's box
   Note: If you are returning multiple items, you may be issued a RA # for each item. Each RA # must be clearly written on the outside of the return package.
9. For your protection, send your return prepaid via a shipping service that can be tracked, such as UPS. Please be sure to keep your receipt. We cannot guarantee refunds for returns on defective, damaged, or incorrectly shipped merchandise if it is not sent via a non-traceable method.
10. Suppliers will begin your return process no later than 14 days from the day your return parcel is received by our warehouse. Credits take 4-6 weeks to apply. Depending on your bank?s policies and procedures, it may take up to 1 -2 billing cycles for the credit to reflect on your account. If credit cannot be issued to your credit card, a store credit will be issued. Note: Returning an item(s) may change or void coupon discounts or refunds currently appearing on an order.

• Logo/Branded Merchandise - Must be in their original condition
• Apparel - Must not have been worn, washed, damaged, or altered. All labels, tags, packaging, or shrink-wrap must be included. Returned merchandise is subject to inspection before issuing a refund. Once product condition is determined to fall within policy guidelines, a credit will be issued.
• CDs, DVDs, VHS tapes, video games - Must be unopened.
• Books - Must be in their original condition.
• Perishables and personal care items (including earrings) - May not be returned, unless defective or incorrectly delivered.